5. Leadership Maturity & Self-Reflection

Situation

Leaders avoid feedback and resist change.

Symptoms: defensive in conflict, low learning agility, repeating patterns.

Challenge

Goal: strengthen feedback culture, increase emotional intelligence, build flexibility.

Why it matters: maturity isn't about years – it's about reflection.

Solution

Emotional intelligence, leadership motivation, self-concept, 360° feedback.

Tool Examples

• Thomas (TEIQue, HPTI, PPA)
• Hogan (HPI, MVPI, HJS)
• Harrison (Smart Questionnaire, QCT)

Full analysis in the PEATS Leadership Guide

More Use Cases available in the Use Case Library